Amtrak Etiquette and Advice for Coach Passengers

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Amtrak coach attendant, Joseph, asks coach passengers for dinner reservation requests aboard the Palmetto.
Coach attendant, Joseph, asks for dinner reservation requests aboard the Palmetto.

With others seated around you, it’s important to be a good neighbor.

For short journeys or budget-conscious travelers, coach is your least expensive option. You’ll need to make a reservation with Amtrak, but the conductor will assign your seat to you.

Passenger courtesy.

Etiquette is an absolute necessity when traveling in coach. Earphones are required for all devices and it’s nice if you keep you’re your personal space tidy. And leave the tuna fish sandwich and dill pickles at home.

Using the public bathrooms.

It’s a public bathroom, so clean up after yourself. It only takes a paper towel to wipe down the splashes around the sink or wherever. Your coach attendant can’t clean up after everyone so be considerate of the next person.

Bringing your luggage with you.

There’s only overhead storage for small carry-on luggage. If you’re traveling with a lot of oversized bags, you’ll need to check them at the station. There’s a 50 lb. limit for checked bags, but heck, it’s free!  However, not all stations offer checked baggage, so inquire when you make your reservation. For a list of stations that provide baggage handling services, click here.

Comfort in coach on overnight trains.

If it’s an overnight coach ride, bring a small pillow and blanket to help ensure that you’ll get some sleep. It’s lights-out in the coach at 10:00 p.m.  Plan your evening accordingly.

Dining

Amtrak dining car is ready for dinner.
Dining car is ready for the dinner crowd.

The dining car is usually in the middle of the train.  Same for the Café car.  For lunch and dinner, the dining car staff member will walk through the coach cars and offer you three dining times to choose.  Lunch is usually from 12 until 2:30 and dinner is served around 5:30pm until 8:30pm.

Step into the dining car and wait to be seated. It’s community seating, four passengers per table.  If you’re traveling with someone, you’ll be seated side-by-side, not across from each other. Remember to tip your waiter, just as you would at a “stationary” restaurant.

Amtrak snack bar aboard Southwest Chief.
There’s plenty to choose from at the snack bar if you don’t want to eat in the dining car.

There is almost always a snack bar available. Lines forms at peak hours, so again, plan ahead.  It’s appropriate to leave a tip for the always-busy snack bar attendant. Usually $.50 – $1-2 dollars, again, depending upon the purchase cost.  Sometimes the snack bar has to close, usually when passing through a “dry” county or when the attendant takes a meal break.  Closing are always announced and advanced warning given.

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Read next:  Advice if you’ve reserved a sleeping compartment

Arrival and departure times.

Amtrak Southwest Chief made it through an overnight ice storm without delay in Kansas.
Southwest Chief made it through an overnight ice storm without delay in Kansas.

Ground travel comes with its inherent hiccups.  Weather is one of them, especially in winter. Ice storms, blizzards, sudden downpours in the desert, even remnants of hurricanes can cause disruptions.

Then there’s the Big Guys.  Except for tracks within the Acela network and the northeast corridor, Amtrak trains are at the mercy of the freight trains. Big railroads like CSX and Burlington Northern own the tracks and have right-of-way privileges over passenger trains. I give Amtrak a 60-minute on-time window before I consider the train to be running late.

Amtrak Observation Car on the Empire Builder.
The best views along the way are from the Observation Car. This was on the Empire Builder.  Remember: don’t be a chair hog and let others enjoy the view, too.

When a long delay happens, there’s nothing you can do except sit back in your seat, watch a video on your tablet or iPad, read a book, or get up and visit the lounge or observation car.  Amtrak is prepared for traffic delays and weather-related issues. Until Amtrak can finally own its own tracks, a cool head, calm demeanor and a few snacks and beverages from home will get you through these disruptive situations.

An Amtrak train ride in coach can be a fun and interesting experience.  Kids love it because they can stand up at their seat and stretch. Or stretch out and doze on an empty seat.  And what kid doesn’t love trains?

While overnights in coach can mean a not-so-perfect night’s sleep for some, it’s still the best value for your travel dollar.  With lights-out at 10PM, the coach car quiets down and it becomes peaceful and calm.  For a daylight trip, pack a meal, bring snacks and treats for kids and take an excursion to the observation or lounge car.

Know what to expect when traveling in an Amtrak coach seat and you’ll enjoy the journey even more.

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16 Comments

  1. Sherry Laskin
    Author
    October 14, 2018 / 7:18 pm

    Hi Joy,
    If someone is being a chair hog in the observation car (and it does happen quite often), my advice would be to tell your room attendant that you’d like to speak with the conductor. He or she is the only person who can remedy the situation. I’ve been on trains where the conductor has announced over the PA system that no sleeping is allowed and to please leave the observation car if you’ve been there for a few hours so others can enjoy the experience. Bottom line, ask the conductor and don’t get involved in asking someone to move…that’s my suggestion. I hope it all works out for you on your next train trip.
    Sherry

  2. Jay Kennifer
    August 17, 2018 / 11:56 am

    If you’ve checked the Observation Car several times and someone seems to be “camped out” there, can you ask them when they plan to leave so others can get a chance to see the views. Or, is that too aggressive?

  3. Sherry Laskin
    Author
    July 27, 2018 / 9:33 am

    Hi Kathleen,
    That’s a fabulous idea to head over to the Observation Car during a station stop. I will definitely try it soon. Your early morning suggestion is also a good one. Thank you for sharing!
    Sherry

  4. Kathleen Powell
    July 25, 2018 / 11:44 pm

    I’ve had luck going to the Observation car as soon as I get my stuff settled on board or real early in the morning. You may also want to try during a Station stop when a lot of people get off to smoke.

  5. Sherry Laskin
    Author
    July 3, 2018 / 7:21 am

    Hi Emily,
    Thank you for sharing your experience. Unfortunately, there are some changes happening with the new Amtrak president (from the airline industry) that is upsetting to many dedicated Amtrak passengers. Glad to know you’re sticking with the train despite the miserable time you mentioned.
    Sherry

  6. Emily Gelston
    July 1, 2018 / 12:47 am

    I just took a trip on the LakeShore Limited from Chicago to Buffalo, which departs at 9:30 p.m. The lights were so bright in our car all night long!
    We departed right on time, with the announcements beginning a few minutes in to the trip. One of the announcements stated that soon the lights would be dimmed. I waited…and waited….and waited, but it just stayed bright in the car. Finally, at 10:50, I got up (carrying my very sleepy child) to look for someone who could help. I found two conductors in the cafe car (I think they were conductors, they had on white Amtrak shirts instead of blue Amtrak shirts I usually see). I asked if the lights in my car could be turned down, and they informed me that they had been turned down already, at 10:00. I explained that the car closest to the cafe car was dark, but the one I was in was still bright. One of the conductors then got up and to check things out, mentioning to the other conductor that some of the cars had recently been upgraded to LEDs. Yep, that’s what happened in our car. They were the bright LEDs. I overheard another passenger ask our attendant if he could turn down the lights 30 minutes later.
    My five-year-old finally fell asleep, but I could not. It was bright enough to read a book without the aid of the personal reading light above. After a few hours, the idea came to me to attach our blanket to the overhead luggage rack and pinning the other sides to the aisle chairs in front of and behind us. This worked amazingly well to block out the light and I was able to get some sleep after all.
    I have taken many trips on Amtrak, all of them on coach prior to becoming a mother and all but this one in roomettes since traveling alone with my young son. We were returning from Flagstaff, AZ, having a roomette on the Southwest Chief.
    I do not ever plan to switch away from train travel! But this change is detrimental and even dangerous. Thanks for giving me the chance to explain. I’m copying this and sending it to Amtrak!

  7. Sherry Kennedy
    Author
    March 31, 2018 / 2:56 pm

    Hi Renate,
    No…all you can do is to keep calling or looking online. Accommodations sell out way in advance for sure. I’ve been told that cancelled reservations go back into inventory overnight (EST) so you may have a chance if you call Amtrak very early in the morning. Good luck!
    Sherry

  8. Renate smith
    March 27, 2018 / 12:48 am

    Was unable to book sleeping accomadations as all booked. Amtrack dies not have a waitlist. Any advice on getting a cancellation besides just calling everyday?

  9. Sherry Kennedy
    Author
    February 22, 2018 / 5:15 pm

    Hi Carolyn,

    I totally. On my last long-haul ride, the conductor had to announce over the PA system that sleeping in the observation was not permitted. Thanks for your comment!

    Sherry

  10. Carolyn
    February 22, 2018 / 11:13 am

    hmmm I am investigating train travel and wondered about getting seats in the observatory. Perhaps they need to install timers on the back of the seats, maybe even coin operated. Then you could say “excuse me but your time seems to be up, scram!” ?

  11. Sherry Kennedy
    Author
    August 10, 2016 / 8:42 pm

    Hi Cecilia, I’m glad all went well. I totally understand your frustration about the observation car. Unfortunately, there always will be inconsiderate people who homestead instead of sharing. It’s a lot like lounge chairs on a cruise. At least you enjoyed your trip. By the way, did you take the train home and if so I hope you were able to get seats in the observation car. Thanks for your comment.

    Sherry

  12. C Brown
    August 7, 2016 / 11:32 pm

    We had a sleeping car for 4. We took our granddaughters from Texarkana to San Marcus. Everything was fine except we could never get even 2 seats in the observation car. The older women stay put during our entire 12 hr trip!!! How can we ever get a seat in observation?

  13. Sherry Kennedy
    Author
    June 19, 2016 / 10:41 pm

    Hi Lydia and Jim, I totally agree! It’s a wonderful way to travel cross-country. Thanks for reading and commenting.

    Sherry

  14. Lydia and Jim Jasper
    June 19, 2016 / 2:45 pm

    There’s nothing like taking the train…we’ve taken the Empire Builder from Chicago to Washington State many times…always a relaxing and fun way to view the country we pass through. Meeting the other passengers is the best part…we’ve met some mighty interesting folks this way. You won’t be able to do that on an airline trip!

    And the coach car does quiet down nicely, often before 10 p.m. You make yourself comfortable and the train kind of rocks you to sleep. Don’t get caught up being so curious about what’s outside the window!

    The food is actually not so bad and the snack bar has good snacks…maybe not the massive selection, but hey, there’s bound to be something there to drink and eat happily.

  15. Sherry Laskin Kennedy
    Author
    February 10, 2015 / 9:12 am

    Thanks, Don! Always good advice from you. Happy railroading!

    Sherry

  16. February 9, 2015 / 1:25 pm

    For coach travelers on a budget taking multi day trips I highly advise bringing your own food. Overall, in my opinion, Amtrak snack selections are inferior and certainly not appropriate for those who value a healthy diet.

    There are exceptions. The state supported Amtrak Cascades services in Oregon and Washington (with two trains extending to Vancouver, BC) have much nicer choices, including Seattle’s famous Ivar’s clam chowder.

    Although budget travelers may wish to avoid Amtrak dining cars during dinner because the the expense, breakfast and lunch are not at all that expensive.

    Group seating in the dinner can be a wonderful experience, as you meet interesting travelers from around the world.

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