Royal Caribbean offers future cruise credits to those who rebook.
As a result of the fire aboard the Grandeur of the Seas on May 27, the ship will remain in the Bahamas for repairs. The fire occurred during the overnight hours with no serious injuries reported.
Located in the aft mooring section, the blaze was quickly under control and extinguished. For the safety of all passengers, they were required to remain in their muster stations for over two hours until it was confirmed that it was safe to return to their staterooms.
- June 7, 2013
- June 14 2013
- June 21, 2013
- June 28, 2013
- July 5, 2013
And the low-down on what to do if your sailing was canceled:
“Royal Caribbean International will provide affected guests with a full refund of their voyage. For their convenience, all monies paid will automatically be processed back to the original form of payment within the next three weeks. Guests who are ready to rebook onto a future sailing, and prefer to reapply the funds prior to the refund process being completed, should do so prior to June 12. For guests or travel agents rebooking by June 12, please contact us at 888-824-0012. Otherwise, you may book at your convenience.
Royal Caribbean International will also provide these guests with a future cruise certificate for 25% of the cruise fare paid. This certificate may be used for a future cruise on Royal Caribbean International.
Guests that have booked with a travel professional should contact their original travel agent with any general questions related to the cancelled sailings. Guests who have booked directly with Royal Caribbean should contact us at 888-824-0012.”
Photo credit: Royal Caribbean
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