Norwegian Cruise Line Adds New Health and Safety Protocols

1.  All New Air Filtration – Medical-grade HEPA air-filters that remove 99.95% of airborne pathogens.  These are one of the highest grades of particulate air filters and will replace all existing filters. 
2. Increased Screening Protocols – Before embarking, all passengers will undergo a health screening.  These health checks will be touchless temperature screenings and those who appear at risk will be required to complete additional screening. 

Temperature checks will be mandatory:

1. • Before embarkation
   • When returning to the ship after a day in port
   • At the entrance to dining venues
   • Before all activities in public venues
   • Prior to departing the ship at the end of the cruise

Crew will also be monitored with temperature checks throughout the day.  Before a crew member is hired, they will have to take a pre-employment medical exam as well as the availability to test crew for COVID-19.

       3.  Increased Sanitation

All ships will be thoroughly cleaned and disinfected before every cruise.  Embarkation terminals will be continuously sanitized and if possible, fogged between embarkation and debarkation.  

Staterooms and public areas will be cleaned to a higher measure as well as using electrostatic spray technology.  

As for buffets, they will be in full service with crew doing the servicing to guests.  Hand sanitizer will be readily available at the entrances to dining venues. 

       4.  Social Distancing 

Reduced passenger capacity will allow for greater social distancing space.  Embarkation will be staggered and online check-in expanded.  Access to public areas aboard ships will also be monitored. 

       5.  Ship Medical Facilities and Resources

Ships’ medical centers will be upgraded to include isolation rooms.  Testing kits for COVID-19 will be the kits with on-site rapid results as well as oxygen equipment and medication to treat any COVID-19 cases.  Every ship will have a Public Health Officer who will be responsible for sanitation procedures and outbreak prevention measures.  

       6.  Port Experiences and Safety

Norwegian will work with port authorities and tour operators to follow health and sanitation procedures.  The cruise line states that they will only call at ports that are deemed safe and keep guests informed of any last-minute itinerary changes. 

Norwegian Cruise Line stresses that these current protocols are in the process of being implemented.  Any new health and safety measures and technology enhancements would be rolled out as the Sail Safe program evolves.