Best Price Guarantee covers thousands of Holland America shore excursions.
There’s a lot of competition out there.
Holland America wants their guests to book shore excursions through the cruise line, of course. But with other tour operators offering very similar shore excursions, Holland America is offering a guarantee.
Guests who pre-book Holland America shore excursions, called EXC Tours (Explorations Central), will have the lowest rates through the cruise line’s Best Price Guarantee program. Best Price Guarantee is available on all ships and all itineraries except Asia cruises. If a guest finds a comparable shore excursion elsewhere at a lower price, Holland America Line will provide an onboard credit of 110 percent of the price difference.
How it works
If a guest pre-books any of the Holland America Line shore excursions and then finds an equivalent tour that offers the same amenities and experiences, including date, time, duration, transportation and meals, a request can be submitted through an online form up to seven days before cruise departure. Guests will be notified within two days of submission if the tour meets the requirements for Best Price Guarantee.
Guests will receive a non-refundable onboard credit to be used during their cruise for any eligible tours. Best Price Guarantee only applies to shore excursions that are advertised with pricing and publicly available. Guests who cancel their EXC Tour on board will not be eligible for the Best Price Guarantee credit.
Holland America offers more than 4,100 tours in almost 550 ports.
The Best Price Guarantee submission form can be accessed at hollandamerica.com by all booked guests once they have checked in online.
For more information visit hollandamerica.com.